Get in touch

Contacting Pluto

Press queries
Email: hello@pluto.insure

To make a complaint
Email: complaints@pluto.insure

Or, if you're not satisfied with our response you can email the Financial Ombudsman here.

For all other help
Email: help@pluto.insure

Queries about your policy

Pluto on Messenger
We built our Messenger chatbot to make it quick and simple to do stuff like viewing your policy and checking what you’re covered for claims. To access the chatbot, search your emails for “Confirmation of your Pluto travel cover” to get your personal link.

To make a claim
Use the Pluto Messenger chatbot, or if you’re unable to access it, email us at: help@pluto.insure.

For emergency help
Call our 24/7 assistant provider free on: + (1) 416 642 7303
Or, direct local number (Canada): + (1) 866 288 7730