To make a complaint
Or, if you're not satisfied with our response you can email the Financial Ombudsman here.
For all other help
Queries about your policy
Pluto on Messenger
We built our Messenger chatbot to make it quick and simple to do stuff like viewing your policy and checking what you’re covered for claims. To access the chatbot, search your emails for “Confirmation of your Pluto travel cover” to get your personal link.
To make a claim
Use the Pluto Messenger chatbot, or if you’re unable to access it, email us at:
For emergency help
Call our 24/7 assistant provider free on: + (1) 416 642 7303
Or, direct local number (Canada): + (1) 866 288 7730